Deliveries within Germany, Austria and the Netherlands:
For deliveries within Germany shipping of orders below 30 € will be charged with 4,90 € , orders below 100 € will be charged with 3,90 €, orders from 100 € are free of charge.
For deliveries within Austria and the Netherlands 7.90 €, from an order value of 100 € only proportional packaging and shipping costs of 3.90 € are charged.
This offer does not apply to spare parts. For spare parts, the packaging cost 3.90 € in Germany and € 7.90 for Austria and the Netherlands. We also need to raise an additional handling fee of 3.20 € for spare parts.
Shipment takes place by means of insured delivery.Deliveries to other countries within the EU:
The prices at the time of ordering. Prices are inclusive of VAT.
Orders within the EU € 7.90, from an order value of 100 € only proportional packaging and shipping costs of 3.90 € are charged . The following exceptions apply: *
The shipping charges will appear on your order in the shopping cart and on the invoice.
The shipment will be insured with DHL.Deliveries to Canada and the United States of America:
Orders to Canada and the United States of America a currently delivered for a fixed price of 27.50 € .Deliveries to non-EU countries:
For shipping to countries outside the EU, CASISOFT MindWare GmbH will decide whether shipping is done with DHL or UPS. The shipping costs to non-EU countries are automatically calculated once you have entered your address.
The shipping charges will appear on your order confirmation and on your invoice.
For deliveries to non-EU countries additional duties and fees may apply.
If you have a tax ID, then please let us know. We then will deduct the German value added tax from your bill.
The shipping costs are calculated from the base price and the price per kilo for the respective zone. The following list shows the zones with the corresponding net. prices.
The following list shows the assignment of countries to the appropriate zone.
BA Bosnia and Herzegovina
CC Cocos (Keeling) Islands
CD Democratic Republic of the Congo
CF Central African Republic
CG Congo (Republic of the)
CH Schweiz / Switzerland
FM Micronesia (Federated States of)
IC Spain Canary Islands / España
IR Iran (Islamic Republic of)
KN Saint Kitts and Nevis
LY Libyan Arab Jamahiriya
MK The former Yugoslav Republic of Macedonia
PM Saint Pierre & Miquelon (France)
ST Sao Tome and Principe
TC Turks & Caicos Islands
TH Thailand / ราชอาณาจักรไทย
TZ United Republic of Tanzania
VC Saint Vincent and the Grenadines
VE Venezuela (Bolivarian Republic of)
VG British Virgin Islands
Goods will be shipped in neutral packaging. In general, we use Recyclable packaging material.